Legal
Acceptable Use Policy.
This Acceptable Use Policy explains what customers may not do with TheXHosting services and how TheXHosting may respond to abuse.
1. No illegal activity
Services may not be used for unlawful activity, illegal content, criminal coordination, fraud, credential theft, piracy, unauthorized distribution, harassment campaigns or activity that violates applicable law.
Customers are responsible for the content, files, bots, plugins, worlds, databases and activity connected to their services.
2. No attacks or network abuse
Customers may not use services to launch, coordinate, relay or support DDoS attacks, port scanning, vulnerability scanning without authorization, botnets, brute force attacks, malware, phishing, spam, credential stuffing or traffic designed to harm other networks.
Services involved in attacks or network abuse may be suspended immediately to protect the network and other customers.
3. No malware or harmful code
Customers may not host, distribute or execute malware, ransomware, stealers, botnets, exploit kits, malicious scripts or software intended to compromise systems or users.
Discord bots may not be used to steal tokens, scrape users in abusive ways, spam communities or automate activity that violates Discord rules or applicable law.
4. Minecraft server conduct
Minecraft servers may not be used to distribute malware, stolen accounts, illegal content, abusive scripts or content that creates legal or safety risk for TheXHosting. Server operators are responsible for their plugins, mods, worlds and community behavior.
Resource-heavy plugins, broken modpacks or excessive entity farms may require optimization, upgrade or limits if they harm node stability.
5. Resource fairness
Customers may not intentionally bypass limits, exploit container restrictions, overload shared infrastructure, abuse CPU, disk, network, databases or backups, or run workloads unrelated to the purchased product type without permission.
TheXHosting may throttle, suspend, move or require upgrades for services that create unfair impact on other customers.
6. Email, spam and messaging abuse
Services may not be used for unsolicited bulk messaging, spam, phishing, scam pages, fake login pages, bot spam or harassment. This applies to websites, Discord bots, scripts, Minecraft servers and any connected software.
Reports from providers, blocklists, abuse desks or affected users may be used as evidence for enforcement.
7. Prohibited content
Customers may not host content involving child exploitation, terrorism support, credible threats, non-consensual intimate content, doxxing, stolen data, malware instructions intended for abuse or other content that creates serious legal or safety risk.
TheXHosting may remove or restrict access to prohibited content and report matters to authorities where required.
8. Investigations
TheXHosting may review logs, service metadata, reports, files or network activity when investigating abuse, security incidents, payment fraud, policy violations or support issues. Access will be limited to what is reasonably needed for the investigation.
Customers are expected to cooperate with abuse investigations and respond to support requests for remediation.
9. Enforcement
Depending on severity, TheXHosting may warn the customer, request remediation, suspend a service, null-route traffic, block ports, disable features, terminate services, remove content, refuse refunds or close the account.
Severe abuse may be suspended without advance notice. Repeated violations may lead to permanent account closure.
10. Appeals
Customers who believe enforcement was a mistake should open a ticket with a clear explanation and any evidence. TheXHosting may review appeals but is not required to restore services that create ongoing risk.
Customers should not create new accounts to bypass suspension or enforcement actions.