Docs · Web hosting

Start your website: point your domain

After you order web hosting, point your domain to us. SSL turns on by itself and WordPress is already installed.

Your website is ready about a minute after you pay: the web panel account, your domain and (if you chose it) WordPress. The only thing left is telling the internet where your site lives.

1. Find your details

In the client area, open your web hosting service and click the Website tab. It shows:

  • the IP address to point your domain to
  • your WordPress and web panel logins (click the eye to see a password)
  • whether your domain already points to us and whether SSL is on

2. Point your domain

Go to the company where you bought the domain (Cloudflare, Namecheap, GoDaddy, Porkbun…) and open its DNS settings. Add or change these records:

  • Type A, name @, value: the IP from the Website tab
  • Type A, name www, value: the same IP
  • Delete any other A or AAAA record with the same name, or some visitors still land on the old place.
  • On Cloudflare, set the cloud to grey (DNS only) until SSL is on. You can turn the orange cloud back on afterwards, with SSL mode Full (strict).

Most changes work within minutes; some domain companies take up to an hour.

3. SSL turns on by itself

As soon as your domain points to us, we get a free Let’s Encrypt certificate and switch your site to https. It usually takes less than 15 minutes and renews by itself. The Website tab says Secure (https) when it’s done.

4. Open WordPress

Go to yourdomain.com/wp-admin and log in with the WordPress user and password from the Website tab. Change the password there to one only you know.

Didn’t want WordPress? You got an empty site with a placeholder page. Upload your own files with SFTP or the file manager: see Files, databases and backups.

Something looks wrong?

  • “This domain is not set up yet”: the domain points to us, but the name isn’t added in your web panel. Check the spelling, or add it under Web → Add web domain.
  • You still see your old site: the DNS change hasn’t reached you yet. Wait a little, or try your phone on mobile data.
  • A security warning on https: SSL isn’t on yet. Wait until the Website tab says Secure.
  • Email stopped working: you changed the MX records. Only change the A records above; email stays where it is.

Still stuck? Open a ticket and we look at it with you.

Still stuck?

Open a ticket with your service name and the console error, and a real person helps you.