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Help center
Step-by-step answers for Minecraft servers, Discord bots and billing. Most problems take two minutes to fix.
Getting started
Your first steps after ordering.
Minecraft
Plugins, modpacks, Bedrock players and server settings.
Discord bots
Run your bot 24/7 and fix startup errors.
Billing & account
Trials, refunds, upgrades and cancelling.
Still stuck?
Open a ticket with your service name and the console error, and a real person helps you.