Everything about your website lives in the web panel at web.thexhosting.com. Your login is on the Website tab of your service in the client area.
Upload files
Your site’s files are in the folder web/yourdomain.com/public_html. Whatever is in there is your website.
- File manager: in the web panel, click the folder icon at the top. Upload, edit, unzip and move files in your browser.
- SFTP (faster for many files): use FileZilla or WinSCP with the host and port from the Website tab, and the same user and password as the web panel. See Upload files with SFTP for how FileZilla works.
The web panel password and the SFTP password are the same. Forgot it? Click New panel password on your service page.
Databases
Open Databases in the web panel. Add database makes a new MySQL database and user. Click phpMyAdmin to look inside a database, import a .sql file or export a copy.
WordPress already has its own database (the one starting with your panel user). Don’t delete it, or WordPress stops working.
Change the PHP version
Web → click your domain → Advanced options → Backend template. Pick PHP-8_3 (the default, best for WordPress) or PHP-8_5, then Save.
Backups
Your account is backed up automatically every night and the last 3 days are kept. In the web panel, open Backups:
- Download a backup to keep a copy on your own computer.
- Restore puts back files, databases or the whole account from that day.
For a site you can’t lose, also download a backup now and then. A copy at home protects you against anything.
More websites (Plus and Pro)
Web → Add web domain, type the new domain, save, and point it to us like your first one (how). SSL turns on by itself. Need more sites than your plan has? Use Upgrade on your service page: your sites stay where they are.